We value the trust you place in Shakticreation.in. That’s why we insist upon the highest standards for secure transactions and customer information privacy.
Collection of Personally Identifiable Information
We collect personally identifiable information (email address, name phone number, etc.) from you when you set up a free account with Shakticreation.in. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
Use of Demographic and Profile Data
We use personal information to provide the services you request. We use your personal information to troubleshoot problems, collect fees owed, measure interest in our products and services, inform you about online and offline offers and customize your experience. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website.
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
- Damaged product can be repaired on request and will be charged.
- If the customer gets a damaged good he needs to report in 48 hrs. of delivery. Products damaged at delivery would be exchanged.
- The cost of courier and handling charges will be borne by the Customer. We will reimburse cost only in case of manufacturing defect that too post quality check done by our team.
- we reserves the sole right to determine whether the defect is a manufacturing defect.
- The policy of Conflict of Terms applicable on all Repairs.
- Customer will get repaired product in 30 days’ time ,on best effort basis.
Steps in Quality Control for Checking Manufacturing Defect
- Original invoice and bill of product is checked and validated.
- Metal weight of product is checked as per mentioned in bill.
- Diamond & stone quality of product is checked with Invoice.
- Product should not have any missing / broken diamonds & stones.
- Products with scratches, dent will not be accepted.
- Broken/tampered products will not be accepted.